Most transactions are completed without incident, but there are occassions when a Student and Tutor cannot reach an agreement. When this happens, Students and Tutors can simply submit an arbitration request in order to determine if the assignment requirements were met. During this process, the arbitrator follows the rules of arbitration to determine what has been completed and delivered. (For complete details, see the complete rules of arbitration). To ensure fairness, all parties have already agreed in advance to abide by the arbitration rules.